Jeny Dowlin

CREATIVE ILLUMINATION

A skilled marketing professional, content creator and self-motivated problem-solver with experience in corporate, agency and non-profit environments. I am driven to find the most effective way to accomplish tasks, love a creative challenge and enjoy collaborating with others.

865.919.7285

jeny.dowlin@gmail.com

My Skills

Thanks to the remarkable changes in communications and technology over the last two decades, I have enjoyed multiple opportunities to learn new skillsets and taken on a wide variety challenges. My mindset has always been to keep an eye on the bigger picture while getting “hands on” with the details so I can truly see how a new strategy or tactic could benefit and strengthen communications.

  • Marketing Strategy
  • Visual Communications
  • Content Development

Additional Strengths include

  • Account/Project Management
  • Campaign Measurement/ROI
  • Cause/Seasonal Marketing
  • Email & Database Management
  • Editing/Proofreading
  • Market Research/Analysis
  • Stakeholder Communications
  • Strategic Planning
  • Web Content/Development

Strong Industry Knowledge

  • Associations & Non-Profits
  • B2B Technology
  • Food & Beverage
  • Hospitality & Travel
  • Pharmaceutical, Healthcare
  • Public Utilities
  • Publishing

Tech Proficiencies

  • Design: Adobe Creative Suite (Photoshop, InDesign, Illustrator, Premiere Pro, Spark), Visme.
  • CMS: WordPress, HTML, CSS, Divi, Elementor
  • SEO: Yoast SEO, SEMrush, Moz.
  • Data Viz: Power BI, Tableau.
  • Analytics: Adobe, GA4, Google Data Studio.
  • Social Media: Facebook, Twitter, Instagram, LinkedIn – account management, content creation, ad placement. Hootsuite.
  • Email: MailChimp, Marketo, Constant Contact.
  • Project Mgmt: Trello, Asana.
  • Collab: Zoom, Skype, Slack.
  • MS Office: Word, PowerPoint, Excel, Outlook, SharePoint, Teams.
  • Plus: ChatGPT, Airtable, Avaza.

Comfortable on both PC and Mac systems

Values I bring to all my endeavors

FOREVER AUTHENTIC

Be who you are, be honest with yourself and others and live life your way with joy and verve. Be your own kind of brilliant.

RESPECT ALL LIVING THINGS

Desire peace within and peace in the world. Be the change you want in the world. Ahimsa.

PURSUE GROWTH & LEARNING

Go above and beyond to make yourself better every day. Always be curious and learning.

PARTNERSHIPS MATTER

Uplift others with kindness and good vibes. Listen. Show gratitude.

USE YOUR VOICE

Make something every day. Create fearlessly. Create for fun. Just keep bringing your ideas into the light.

Brand Experience

Work Examples

Writing Examples

Optimizing Content for SEO: 7 Quick Tricks for your B2B Tech Blog Posts

Developing posts for your company’s blog from idea to publish takes a fair amount of planning, research, time, and effort. The last thing you want is your blog articles to go unnoticed because of poorly chosen keywords and editing decisions.

Incorporating these seven steps into your editorial process can help you optimize content for SEO (search engine optimization) easily and effectively.

Repurposing your expensive infographic five ways - Header visual

Repurpose Your Infographics: Five Ways to Extend the Lifespan of Visual Content

A popular content marketing tool for years, infographics are visually appealing, easy to digest, and highly shareable. But creating an infographic can be a time-consuming and expensive process for your content team. It can take weeks or even months to research, design, and refine your infographic until it’s ready.

Presentation Slides

Social Media Visuals

Social media example of my work with IEEE Awards

Email Development

Collateral

Infographics

Work Experience

Interprose

Creative Director

Visual Communications

Graphic Designer

Virginia-based PR agency. Remote work location.
Plan and execute visual concepts for a variety of B2B tech clients and associations. Ability to turn copy into clear, compelling marketing designs in a fast-paced environment.
Designed and implemented 60-day test program highlighting how older, owned educational resources could be promoted on various platforms and garner new interest – averaged 86% more views/downloads.
Managed all aspects of weekly MailChimp email campaigns and list segmentation for 39,000-member association.
Develop and manage website-related projects including audits and site refreshes.
Working knowledge of web and mobile standards and how they inform digital output.

1/2016 – now

The Khaki Giraffe

Principal Consultant

Marketing consultancy. Prescott, AZ.
Offer marketing strategy, content creation and website services to local non-profits and independent businesses. Responsible for publishing and pushing content daily on multiple digital platforms, including email, blogs and social networks.

6/2008 – now

Smart Grid Interoperability Panel

Executive Marketing Administrator

Organization defining a smarter electric grid. Remote work location.
Provided a mixture of marketing and communication services including graphic design, website copyediting, enewsletter writing and formatting, developing event messaging, and creating on-brand materials.
See previous position as this was a continuation of duties for this association.

2/2014 – 6/2015

EnerNex

Client Communications Coordinator

Engineering consultancy. Knoxville, TN.
Managed EnerNex’s push marketing to clients (i.e. quarterly newsletter, survey).
Primary client was the National Institute of Standards and Technology (NIST) and the Smart Grid Interoperability Panel (SGIP), a government-funded membership organization launched in Fall 2009. Served as main point of contact for SGIP Members — 1,900 individuals in 770 organizations worldwide from 22 power stakeholder categories.

  • Created and delivered external communications, including newsletters, PowerPoint presentations, collateral, client reports; press releases.
  • Publicized SGIP’s work via online, email, social media and trade outlets.
  • Developed member application process and managed membership database.
  • Represented SGIP at stakeholder meetings, industry conferences, trade shows.
  • Supervised two administrative assistants and communicated pertinent, as-needed details to client project team of approximately 20 members, 10 NIST clients, 26 Governing Board Members and three Plenary Officers.
10/2009 – 3/2013

Shelton Group

Senior Client Consultant

Advertising agency specialized in energy and the environment. Knoxville, TN.
Managed day-to-day marketing needs of three utilities and their energy efficiency efforts with state sanctioned measurements to accomplish.
Assisted clients in leveraging digital and social tools to further engage their markets in ways that lead to improved relevance, affinity and preference.
Developed cost-effective, grassroots, two-city test marketing plan for leading international brand of gardening and crafting tools.
Sought opportunities to develop business with existing and new potential clients.

11/2008 – 9/2009

Moses Anshell

Senior Manager, Account Services

Advertising agency. Phoenix, AZ.
Led execution on programs ranging from strategic brand planning to direct-response campaigns for national brands with billings worth total of $5+M. Within first six months, successfully managed marketing needs (menus, print ads, emails) of two hotel rebranding launches, one hotel renovation and three restaurant openings.

6/2007 – 7/2008

Revolution Agency

Account Services Director

Advertising agency. Phoenix, AZ.
Led Snapware packaging design for five brand extensions and two new lines (revenue growth of $8M to $50M within two years).
Collaborated with outside vendors (Costco, Target) on parameters for pallet and product packaging; directed team accordingly.
Hands-on involvement in each phase of client business, from campaign strategy through execution and measurement.
Responsible for setting budgets and forecasts, developing estimates and managing estimated vs. actual costs for all clients.
Created agency systems including client orientation, brainstorm facilitation, account management and a 360-degree communications methodology.

12/2004 – 4/2007

Education & Certifications

Bachelor of Arts in Journalism

Michigan State University, East Lansing, MI.
Emphasis: Broadcasting. Cognates: Spanish, Criminal Justice

1994

Certificate in Storytelling and Content Strategy

University of Washington, Seattle, WA

2020

Professional Certified Marketer

Certification mark from American Marketing Association

2012-2015

Sandler Sales Training

18-month program from Conquest Training Systems, Phoenix, AZ.

2007